1About these terms
The website www.asapholidays.com (“ASAP Holidays”, “we”, “us”) is owned and operated by VMS Travel Tech India Private Limited, a company registered under the Companies Act, 2013 (CIN U74999DL2016PTC304961). By using this website or booking with us you agree to these Terms & Conditions. If you do not agree, please do not use the website.
We may update these terms at any time without prior notice. Continuing to use the website after a change means you accept the updated terms.
2Pricing
- Prices shown on the website may change without notice.
- A price shown at the time of reservation is final only once full payment has been made and acknowledged by us.
- Prices may or may not include taxes and fees. You are responsible for all taxes, fees, cess and duties applicable under Indian law.
- Availability can change until your booking is confirmed, which may change the quoted price.
3Booking and payments
- Payments are processed through secure third-party payment gateways using SSL encryption. We do not store your card or bank details.
- We accept net banking, Visa, Mastercard and American Express, along with other options shown on our payment page.
- ASAP Holidays acts as an independent agent. Contracts are formed electronically and are valid even though they are not on paper.
- You must be legally eligible to purchase the product or service and must complete transactions you start.
- If the card or payment method used is not in your name, we may hold or cancel the booking and ask for a copy of the card, a government photo ID and an authority letter from the cardholder.
- We may hold or cancel bookings we believe to be fraudulent and deduct applicable cancellation charges before any refund.
Payment schedule
| Service | When to pay |
|---|
| Land arrangements | Token amount of INR 20,000 to confirm |
| Flights | Full airfare in advance |
| Holiday packages | At least 30% within 5–6 days of the token payment |
| Balance amount | At least 30 days before departure (net banking, cheque, cash deposit or bank transfer) |
| Urgent bookings (travel within 1 month) | Full payment at the time of booking |
Invoices and vouchers are sent by email. Transport and transfer vouchers are usually sent 7 days before departure.
4Changes to reservations
Changes and cancellations are subject to the terms of the airline, hotel or other service provider. We will pass your requested itinerary changes to the provider, and any resulting charges or conditions will apply.
5Cancellation and refund
Cancellation charges are calculated on the total tour cost, based on how many days before travel you cancel:
| When you cancel | Cancellation charge |
|---|
| From booking date up to 30 days before travel | 30% of tour cost |
| 29 to 15 days before travel | 50% of tour cost |
| 14 to 8 days before travel | 75% of tour cost |
| 7 days or less before travel | 100% – no refund |
- Cancellation rules may vary with airline, hotel and supplier policies. During peak season some hotels charge 100% cancellation.
- If full payment is not received as advised, we may cancel the booking without notice and amounts already paid will be forfeited.
6Duplicate reservations
If the same itinerary is booked more than once, you are responsible for any losses, damages or expenses caused by the duplicate booking.
7Our services
Flights
We are a third-party agency and are not responsible for delays, cancellations or route changes by airlines. Low-cost carriers may offer fewer on-board services.
Hotels
Hotel information on the website may change; please verify important details. We are not responsible if a hotel does not provide promised facilities.
Holiday packages
Please review inclusions, exclusions and supplier terms before booking. We are not liable for itinerary changes beyond our control.
Sightseeing and transfers
Transfers are on SIC (shared) or private basis. Shared transfers may involve waiting time and fixed pick-up times; missed transfers due to delays on your side are not our responsibility. Entry fees, camera fees and local taxes may be charged separately.
Travel insurance
Travel insurance is recommended but not included in most packages. Claims are settled directly between you and the insurer.
8Delivery of tickets and vouchers
- Flights: e-tickets are emailed within a few hours of booking; paper tickets may take 3–7 business days.
- Hotels: vouchers are sent after full payment is acknowledged. Please carry a printed copy for each hotel.
- Sightseeing and transfers: confirmed within a few hours of full payment.
- Holiday packages: confirmation may take at least 24 hours after full payment.
- Travel insurance: confirmed by email within a few hours of full payment.
9Third-party service providers
We facilitate bookings with airlines, hotels and other suppliers and are not liable for their shortcomings or for losses during your trip. Disputes about a supplier's service must be resolved with that supplier.
10Product-specific terms
Some products and services have additional terms, which may limit liability or change cancellation and amendment rules. Please read them before booking.
11Travel documents
You are responsible for carrying valid travel documents. We recommend a passport valid for at least 6 months from your return date, an approved visa, and any medical or vaccination certificates required by the destination. We are not liable for cancellations or denied entry caused by missing documents.
12Content you share
You are responsible for reviews, photos and other content you post. By sharing content you grant us a licence to use, edit and publish it, including for promotion. You must own the rights to anything you post, and we may remove content at our discretion.
13Use of the website
- Keep your login details safe; you are responsible for activity under your account.
- Information you provide must be accurate and complete.
- You must be at least 18 years old to make a booking.
- We may deny access to the website at any time.
14Prohibited activities
You must not use the website for malicious or unlawful purposes, make speculative or fraudulent bookings, use website content commercially, scrape or access the site with robots without written permission, overload our systems, or copy, mirror or link to the site without permission.
15Limitation of liability
Information on the website comes from various sources and we do not guarantee its accuracy. We are not liable for viruses, display errors, access problems or delays.
16Indemnity
You agree to indemnify ASAP Holidays, its affiliates, employees and partners against claims, losses and legal costs arising from your breach of these terms, violation of law or use of the website.
17Force majeure
We are not liable for cancellations caused by events beyond our control, such as natural disasters, war, epidemics, or civil and public unrest. We will try to offer alternatives or a refund after deducting applicable taxes, service charges and supplier cancellation charges.
18Links to other websites
Our website may link to websites we do not control. We are not responsible for their content or privacy practices.
19Currency conversion
Currency conversions on the website are estimates and may differ from actual rates. They are for personal reference only.
20Copyright, trademarks and jurisdiction
All content, design, logos and slogans on this website belong to ASAP Holidays and are protected under the Indian Copyright Act; third-party logos belong to their owners. Using the website does not create any agency, partnership or employment relationship.
These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the courts of New Delhi. If any part of these terms is found invalid, the rest continue to apply.
21Contact us
VMS Travel Tech India Pvt. Ltd. (ASAP Holidays)
Unit 203-212, Second Floor, HL Wings, Dwarka Sector-11, Pocket-04, Delhi-75
Phone: +91-11-40014001 · WhatsApp: +91-9205129996 · Email: [email protected]