24 answers about booking, payments, currency, cancellations and more. Can't find yours? Talk to a travel expert.
A token amount of INR 25,000 (US$300) holds your holiday package. You can pay by net banking or debit/credit card; overseas customers can also use PayPal.
For urgent or last-minute bookings, the full flight amount may need to be paid upfront.
25% of the package cost (less the holding amount already paid) is due within 1–2 days after availability is confirmed.
The balance is due one month before travel. If you are travelling within a month of booking, the full amount is payable upfront.
Both are emailed to you after full payment. Invoices are generated once full payment is received, and vouchers usually arrive about 7 days before departure.
Browse the activities available at your destination and submit the enquiry form with your pick-up/drop location and preferred time.
A holiday specialist calls you with availability within 4 hours of your enquiry.
By debit/credit card, net banking or PayPal.
All the details are emailed to you once payment is made.
Yes – an e-receipt is emailed for every successful payment.
Yes. In peak season we may ask for more than 25%, or even 100%, to avoid last-minute unavailability of hotels and flights.
Yes, but a 2.5% payment-gateway charge applies. You can avoid it by paying through bank transfer or by depositing cash at the bank branch.
No. The confirmation and final amounts are accepted only by USD/INR wire or bank transfer, which takes about 3–4 days. The holding (token) amount can be paid by credit card.
Yes. An invoice listing all your payments is emailed to you; holding and confirmation payments are acknowledged by email.
Not instantly. Invoices are sent within 3–4 days of payment and vouchers usually 7 days before departure.
Yes. Payments are processed by secure third-party payment gateways, and we never store your card or banking details.
We do not offer EMI at the moment. If you are paying by credit card, you can check EMI options with your card company.
Banks use different buy and sell rates, and a bank fee adds about Rs 1 per dollar. The rate applied depends on the date of payment.
Yes – you can pay the full amount at the current exchange rate plus INR 1.
Charges depend on your bank and are paid by you. Please check with your bank before making the transfer.
The holding amount can be paid in other currencies. The confirmation amount and balance must be paid in USD or INR by bank/wire transfer.
The token amount can be paid by credit card. The confirmation and remaining amounts must be paid by bank or wire transfer.
Contact your travel expert by phone (+91-11-40014001) or email ([email protected]) and send your cancellation request in writing. Cancellation charges apply.
Charges depend on how many days before departure you cancel:
| When you cancel | Charge |
|---|---|
| 30 days or more before departure | 25% |
| 15–29 days | 50% |
| 8–14 days | 75% |
| 7 days or less | 100% |
Flight refunds follow the airline's policy at the time of cancellation. See our Terms & Conditions for full details.
Our post-sale team takes care of your documents and vouchers after payment. For any question, call +91-11-40014001, WhatsApp +91-9205129996 or email [email protected].
Share your dates and budget – a travel expert builds your itinerary for free.